SHIPPING POLICY
Thank you for shopping at ONEBILLSHOP! We are committed to getting your clothing and cosmetic products to you as quickly and reliably as possible. This Shipping Policy outlines our procedures for processing and delivering orders within the United States, using FedEx and UPS as our trusted delivery partners.
Shipping Coverage
We currently ship to all 50 U.S. states, including Alaska and Hawaii. At this time, we do not offer international shipping.
Processing Time
- Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
- Orders placed after 4 PM EST or on weekends will be processed the next business day.
- During high-volume periods (sales, holidays), processing times may extend slightly.
Shipping Methods & Delivery Times
Shipping Method
Estimated Delivery Time
Cost
Standard Shipping
3–5 Business Days
FREE
Note: Delivery times are estimates and may vary due to carrier delays or weather conditions.
Order Tracking
Once your order is shipped, a tracking number will be emailed to you. You can track your package via the carrier’s website. If you have not received a tracking number within 48 hours of placing your order, please contact us.
- New Orders & General Inquiries:
- support@onebillshop.online
- 1-848-757-6667
Shipping Restrictions
- Orders with incorrect or incomplete addresses may be delayed or canceled.
Lost, Stolen, or Damaged Packages
ONEBILLSHOP is not responsible for packages lost or stolen after delivery. If your package is marked as delivered but you have not received it:
- Check with neighbors or building management.
- Contact the carrier directly.
- If still unresolved, contact our Support Team at:
Undeliverable Packages & Reshipping
If a package is returned to us due to an incorrect address or refusal upon delivery:
- We will contact you to confirm a correct address.
- A reshipping fee may apply.
Business Address
- ONEBILLSHOP
- 22 Center Street
- Belleville, New Jersey, 07109
- United States